customercloud
Support

We've got you.

Real humans, real answers — we usually reply within a day.

Email us

The fastest way to a fix

Billing, setup, a page that isn't behaving — send it over with your business name and we'll take it from there.

hello@customercloud.cc
Open a ticket

Track it, don't chase it

You'll get a reference number straight away and a copy by email — quote it in any follow-up and nothing gets lost.

Common questions
How does billing work?

Each app is £99/mo and you pay at checkout — there's no free trial, and a card is required to sign up. It's a rolling monthly subscription with no contract, so you can cancel any time. If we've sent you a discount code, there's a box for it on the checkout page — enter it before you pay and it comes off your subscription.

Do I need my own Stripe account?

Yes — payments land in a Stripe account in your name, not ours. Connecting takes a few minutes from your dashboard, and payouts follow Stripe's standard schedule to your bank.

Can I use my own domain?

Your site launches on a customercloud.cc address today. Custom domains are on the roadmap — email us and we'll walk you through the options in the meantime.

How do I change my menu, prices or opening hours?

Everything is self-serve in your dashboard. Edits go live the moment you save — no redeploys, no waiting on us.