ChairTime
ChairTime — booking software for salons

Books itself. Fills itself.

The booking app for salons, nail bars, lash & brow studios — and any artist who works from a chair. A client taps “book” on your page, ChairTime takes the deposit, slots the right stylist and sends the reminders. You just do the beautiful work.

Already losing money to no-shows? Add it up

The ChairTime diary on a phone: 32 appointments, £1,480 booked in, 86% of chairs filled and 4 new clients, with a prompt offering to turn the 4.5 hours still free into a last-minute discount.

Three moments, and you are in one of them

  1. She taps book

    On your own page, at 11pm

    Your services, your stylists, your hours. No phone tag, no DMs at midnight, no “let me check and get back to you”.

  2. ChairTime does the admin

    Deposit taken, chair held, reminder queued

    The card is charged, the right stylist is assigned, the diary updates and the reminder is already scheduled. Nobody typed anything.

  3. You do the work

    One screen, everyone's day on it

    Every stylist's diary on one screen, however many of them you run. Drag an appointment and the client is told. Nothing clashes, nothing gets double-booked.

This is the actual product.

Not a mockup. Every screen below is the live demo, running right now — and you can click through the whole thing yourself, including the owner's side.

Open the demo
The ChairTime price list in the Workshop theme: a black-edged price board on a pale grey wall, each duration band a full-width bar in the salon's plum, the services on white rows — Bond Repair Treatment £30, Gloss & Toner £40, Blow-dry £35, Cut & Finish £55, Occasion Updo £60, Cut, Colour & Blow-dry £135, Balayage £165 — every line with a Book button.
Workshoptheme
The identical price list in the Studio theme: the same seven services at the same prices, set on a deep plum ground with the prices in a fine serif and a pink-to-copper tone ramp running down the side of the menu.
Studiotheme
Client side · the price list
Your services, grouped by how long they take, with the price and a Book button on every line. This is the screen that does the selling. Both phones show that same page for the same salon — one in the Workshop look, one in Studio. Three come with the app and you pick yours from a list in your own admin; the prices, the services and the Book buttons do not move.
The Behind the chair section on a phone, listing four stylists with their role and a short description.
Client side · your team
Every stylist gets a profile and their own column in the diary, so a regular can book the person they always see.
Your salon gets its own web address, free.
bella-hair-co.customercloud.cc
Live the minute you sign up. Bring your own domain later if you want one.
chairtime.customercloud.cc/admin/calendar
The ChairTime owner's calendar: four stylist columns packed with appointments, a summary showing 32 appointments, £1,480 booked in, 86% of chairs filled and 4 new clients, and a prompt offering to turn the 4.5 hours still free into a last-minute discount.
The ChairTime owner's calendar: four stylist columns packed with appointments, a summary showing 32 appointments, £1,480 booked in, 86% of chairs filled and 4 new clients, and a prompt offering to turn the 4.5 hours still free into a last-minute discount.
Owner side · your diary
A real Saturday: four chairs, 32 appointments, £1,480 booked in and four faces nobody has seen before. Drag an appointment to move it and the client is told automatically. And the four and a half hours still free? ChairTime is the one that noticed — one button turns them into a last-minute offer on your booking page. That is the “fills itself” part, and it is a screenshot, not a promise.
Seen enough? Yours can look like this by tonight.
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What you actually get

A booking page that never closes

Branded to you, live on its own web address the minute you sign up. Clients book when they think of it, not when you answer.

Deposits that hold the slot

Take a deposit up front and set how late is too late to cancel. Inside that window the deposit is yours to keep — you never have to be the one who asks.

A column each, and their own hours

Every stylist gets their own calendar, their own services and their own shifts. A regular books the person they always see.

Reminders that go out on their own

Email before every appointment, sent without you touching it. This is the single biggest thing that moves a no-show rate. Text reminders are in development.

Work out what the
no-shows are costing you.

Your numbers, not ours. A deposit does not win back the whole appointment — it wins back the deposit, so that is all this counts.

Appointments per week60
Of those, how many walk8%
Deposit you'd hold£15
Deposits kept, per month£315
ChairTime−£99
Left in your pocket£216

60 appointments a week × 4.33 weeks × 8% no-show = about 21 missed a month, each holding a £15 deposit.

Straight from your customer to your bank.

You are not paying a software company that then pays you. There is no CustomerCloud balance sitting on your takings, and no Friday afternoon where we decide to release them.

Your money moment is the deposit. A client books, her card is charged there and then, and the chair is held — that is the part that stops a no-show. What it takes is your call:

  • No deposit at all
  • A percentage — 25% until you change it
  • A flat £20
  • A flat amount per service

And it can differ service by service: £20 on a colour, nothing on a dry cut.

  1. She pays on your page

    The deposit you set, taken the moment she books. Your salon's name is what shows up on her statement.

  2. Your own Stripe account

    Opened in your name when you sign up, with its own dashboard you log into yourself. That is where the payment lands. It never lands in a CustomerCloud balance.

    Stripe's own card fee comes off here, the same way your card machine's does. Nothing comes off for us.

  3. Your bank

    Stripe pays out to the account you gave it, on the schedule you set — the same as if you had walked into Stripe on your own and never heard of us.

CustomerCloud is not on that line. We charge you £99 a month for the software, and that is the only money that ever comes to us — 0% of what you take, cancel any time.

I haven't got a Stripe account.
Then the button makes you one. Connect Stripe opens Stripe's own signup — your name, your address, your bank details, and the same identity check your card machine put you through when you got it. Anyone taking cards has to do it. Five or ten minutes, once, and the account belongs to you.
What happens to my card machine?
Nothing at all. It carries on taking payments over the counter exactly as it does today. Stripe here only handles the payment taken online. Two separate rails, and they never meet.
Who deals with refunds and chargebacks?
You do — you are the merchant. The refund button is in your own Stripe dashboard, and a disputed payment is yours to argue, not somebody else's to decide while they hold your money.
When do I actually get paid?
On whatever payout schedule your Stripe account is set to, into the bank account you gave Stripe. It is not ours to hold up or to release.

We build it for you, from what you already hand out.

Send us the price list you already have and your page comes back built — services, prices, hours, the lot. You change nothing by hand.

£99/mo is the price, and it is the only price. Cancel in one click, any month.

See how it works

Your own version of this can be live today.

Card details are handled by Stripe — we never see them. Your client list is yours and you can export it whenever you like. £99/mo, 0% commission, cancel in one click. Stuck? Ask us a question — a person answers.

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