customercloud
Commission calculator · Takeaways

What is commission actually costing you?

Marketplace apps typically take a percentage of every order — Just Eat's standard partner rate starts around 14% for orders you deliver yourself, and app commissions across the big platforms can run well beyond that once delivery and service fees stack up. Put your own numbers in and see what a year of it looks like.

Online orders per week60
Average order value£24
Commission rate (check your invoice)14%
Commission per year
£10,483
Flat fee per year
£1,188
You'd keep
£9,295/yr

Based on your numbers above: 60 orders a week at £24 with 14% commission, against OrderBoard's flat £99/mo with 0% commission. Card processing applies either way; your exact marketplace rate is on your partner invoice.

Commission compounds. Flat fees don't.

Marketplace commission scales with every order you take — the better your shop does, the more you hand over. A flat monthly fee costs the same whether you do 50 orders or 500.

Your regulars already know you.

Commission buys discovery — being found by strangers. But most takeaway volume is repeat customers who'd order from you directly if you gave them somewhere to do it.

Keep both. Move the regulars.

This isn't quit-the-marketplace advice. Keep Just Eat for new-customer discovery if it earns its keep — and put your own ordering link on your bags, your counter and your Google profile so regulars order direct.

Marketplace rates vary by contract and change over time — the calculator uses whatever rate you set, so check your latest partner invoice for yours.

Your own ordering site.
£99/mo flat. 0% commission.

OrderBoard gives your takeaway its own branded ordering site with kitchen tickets and card payments — and we build your menu for you, free, when you join.

Get started — £99/mo →See OrderBoard